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Wine foolishness or greed? 6 June 2008

A tale of four restaurants and their winelists, told by determined BYO
winelover Melvyn Minnaar

 

How sweet a meal when you walk in with three special bottles of wine and a very friendly server says ‘no problem’. He takes with loving care the (real) champagne, the mature Cordoba Crescendo of a riveting vintage, and the Dornier Donatus, and the rest of the evening spins out like, well, one of the finest dinners.

The food is brilliant. The service and atmosphere spot-on. The brought-along wines (delicious) run out, and another bottle is ordered from a neat little list with very reasonable prices. For the three carried in, no more than R25 corkage per bottle is charged.

How unsweet the idea of going to a yuppie, talked-up hot-spot,when a surly telephone-answering person curtly informs you about the (tight) time-frame of the evening’s two seatings; and then – without missing a beat, when you huff a little, but decide to give it a try any way – tells you they charge R100 per bottle corkage.

Breathless in shock, you confirm nevertheless and consider a strategy. Lingering food and comfortable quantities of good wine are requirements for a good meal. The eatery being a hot-spot, it obviously boast a snazzy website. And so, together with the (expensive) menu, one can peruse the wine list in advance as well.

Following the outrageously-priced French bubblies (this is clearly bling territory), the least-expensive local sparkling wine is Graham Beck NV Brut; the shameless price R240. Being the home house-bubbly, we know it can be bought, by ordinary wine-shoppers, at about R80 a bottle.

A Fleur du Cap Sauvignon Blanc is marked on the cyber list at R110 – the cheapest white. (It’s about R35 at the supermarket.) Haut Cabričre’s easy-drinking Pinot-Chardonnay  is available at R160.

It takes a deep breath to quell indignation and telephone the little voice on the other side and cancel the booking instead of letting them sweat it out. Instead of revenge, ‘never-to-visit’ is the better option.

 

And then…

Another new place in Cape Town, equally talked-up, also requires a first visit and an assessment. At this hot-spot the corkage is not outrageous (R40), but announced only after the champagne, as applying to a single bottle per table. Needless to say, the wine list is not great in terms of selection and mark-ups. So no second bottle is ordered.

Service stutters and the food, highly praised by others, turns out, well, so-so. (Maybe we’re grumpy because of the wine attitude.) Another ‘maybe-not-again’ comment is noted by the well-paying company.

On the following evening, the group set out to another, different Green Point eatery, carting along a couple of cooler bags: fresh bottles bought in to try, taste or discard. An easy, sweet evening unfolds and the patron-chef is all too happy to sit down later, after grilling some soothing good grub, to try some of the carried-in wines as well. A humble corkage is added at random to the bill. 

 ***

The point of these tales is to remind unthinking restaurant hosts that they are misjudging the role wine pleasure plays in their set-ups. Charging outrageous corkage, offering unremarkable wines at silly prices, is not simply greed, but foolish.

Here’s the simply equation: charge a sensible fee and your guests will happily pay and probably drink plenty more. Rip them off and they’ll flee.

What also remains a ‘puzzlement’, is why wine producers, many who battle to make a decent profit, allows restaurateurs to get away with this. How good an image is it to see your wine offered at a ridiculous price?

 

* The Cape Town restaurants referred to, both visited and not-visited-again, are: The Foodbarn, Geisha Wok & Noodle Bar, Bizerca Bistro, and Sloppy Sam’s     

 

COMMENT

From Nic Dawes:
Why so coy Melvyn? Naming the restaurants in a list at the bottom, seemingly in the same order that you've written about them rather blunts the attack, and takes the gloss off the praise. Why not just twist the knife, or the pan-Asian chopstick, by making it clear straight away who you are talking about?

 

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