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Winemaker arrogance and marketing machines
24 June 2008

Recent comments from Nederburg’s cellarmaster relate less to reality than to
wishful thinking, suggests Tim James

 

 

Sometimes, almost against my will, I feel a little sympathy for wine marketers, and it’s usually when I realise how difficult it must be dealing with the arrogance of winemakers who think that worldly success is only about quality. ‘The Distell marketing machine’ is what Nederburg winemaker Razvan Macici calls his bunch in one of the quotes on Christian Eedes’s latest Gulp!. But the main victim of Macici’s arrogance here is the Platter Guide.

Macici, proudly beating his chest because of Nederburg’s success at the latest Trophy Wine Show (see our story of that) is apparently ‘considering’ not having his wines rated by Platter this year. He says that Nederburg doesn’t get a ‘fair appraisal’ there: ‘we're perceived as too big, and the tasters have lost respect for what we do’.

As the person who did the Platter appraising last year, and did it unfairly and without respect, according to Razvan, I thought I’d interrogate some aspects of Nederburg’s performance. First, let it be pointed out that Nederburg gets a whole slew of four-star ratings in Platter, and I gave a wine four-and-a-half stars, which is a lot for me and surely signals at least an openness to recognising excellence. Many of the cheap, lower-scoring wines are singled out as being especially good value. I’d really like to know why Macici feels short-changed. In a blog I wrote on Grape last year while doing the Platter tastings I said

my impression [is] that over recent years this label is, under the guidance of Razvan Macici, re-earning the reputation for quality it used to have and then seemed to lose. … I was very impressed by the sound quality… and it’s a label that deserves more respect than I had realised.

Clearly not enough for Razvan, who's convinced he’s a superstar so, OK, let’s do what’s been usefully done before with a producer who feels hard done by in Platter because of a few fancy performances in big blind-tasting competition line-ups (the sort of competitions winemakers sneer at as being lotteries when they don’t do well in them). Let’s look at how Nederburg has done in recent years in Wine magazine’s blind tastings.

 

The blind tasting verdict on four vintages

I checked the Wine results for all of Nederburg wines tasted of the 2004, 2005, 2006 and 2007 vintages. If my counting was correct, there were 49 wines tasted. Out of these, 36 scored three stars or less (two scored zero). Only five rated four stars, and none rated higher. Of the expensive top-range Ingenuity wines, the red got three stars, the white got a half star more. (We were more generous on Grape: we rated the Ingenuity white 16.5, the red 15.5. They weren’t tasted in Platter.)

Not really superstar stuff. Is this really a basis for Razvan Macici to whinge about how badly treated he is in Platter? And, moreover, while he’s complaining to the editor of Wine magazine (who didn't point out in his article how much more poorly Nederburg fared in his magazine than in Platter)!

Incidentally, talking of the modest-scoring Ingenuity wines, in the Gulp piece Macici is quoted as saying that the Ingenuity red especially is ‘way too cheap for the quality on offer’ (it costs R180!). He finds it, says Eedes, ‘hugely frustrating that the wines of boutique Stellenbosch winery Tokara, for instance, sell overseas for twice the price of his best. "The Tokara wines are impressive but they've still got a lot to prove."’

So the arrogance is directed not only towards Platter, but also towards Tokara, where Miles Mossop has ‘still got a lot to prove’. Razvan and Nederburg do not, apparently, have anything to prove. Because, one presumes, they’ve proved everything by doing well on a couple of shows recently.It's all starting to seem just a little too far removed from reality!

 

Show success

Nederburg have indeed done well. At the Trophy Show, thirteen Nederburg wines got medals. The red Ingenuity was not among them. There is no way of my knowing if it was entered, because these shows don’t tell you about failures (both because it reveals the problems of their tasting systems, and because it upsets the producers who give them lots of money). I’m pretty confident to here challenge Macici to let us know if Ingenuity red was entered, and also to tell us just how many Nederburg wines were entered, and just how many rated lower than bronze medal scores, and which they were. (Three vintages of the famous Edelkeur just scraped bronzes, by the way.) Because, as marketing machines and ambitious winemakers know, it is certain that the more wines one enters in a competition, the better chance one has of some of them doing well, and the better the chance of becoming the top winery – as far as I know the rating system used doesn’t take account of the number of failures, only of successes.

And while Macici is crowing about his achievement, and sneering at Tokara and complaining about Platter, let him consider some of the ‘most successful cellars’ in recent years. A few years back Vergelegen was winning trophy after trophy (but not now); last year the most successful winery was Cape Point Vineyards, which didn’t do better than silver this year. These two are by common consent amongst the Cape’s top wineries – though perhaps Razvan thinks they also have a lot to prove, compared with him and Nederburg. Can he really be confident that Nederburg will be there again next year?

The point is this: Nederburg is doing well, has improved greatly under Macici, but it’s hard to see how an objective observer would not think that Nederburg’s wines have been respectfully treated and well rewarded in Platter.

Razvan should concentrate on doing what, I’m glad to say, he does well.

 

COMMENT

From Philip van Zyl Editor of the Platter Guide:
As supporters of the right to freedom of expression, we at Platter do not dictate to our team members (all of whom are self-employed, freelance contributors) what they may or may not say. Which is why we have not sought to prevent or influence any team member, present or past, from offering his or her views in public, and have avoided offering rebuttals in the media even on occasions when we felt criticism levelled at the book was harsh or unwarranted. Therefore Grape’s editors, who are all Platter contributors, in our view are entitled to their opinions.

We do, however, have a comment on Grape’s opinions about Nederburg. Firstly, the manner in which they are expressed could offend the Nederburg team, in particular cellar chief Razvan Macici. As a guide, we have a great deal of respect (to use the contested word) for their efforts to restore an SA icon brand to its erstwhile status, and we would like to believe there is nothing in the current edition, or in previous books for that matter, to suggest otherwise. We do not believe, as Grape does, that the Nederburg team is arrogant. They, too, are entitled to their opinions, and (assuming they have been quoted correctly) to express their disappointment over perhaps not being sufficiently recognised for their efforts. Does that mean we should ululate over every product in their range? Hopefully not. As it is, we’re accused of being uncritical and relentlessly upbeat. But we do take the point.

 

Note from Tim James: Please note that this article is not written by 'Grape', but by me myself, nor was its publication due to anyone but myself. 'Grape' does not have opinions, beliefs, etc – in this case the opinions expressed are mine, and I know that they are too intemperately expressed (I have amended the final paragraphs since the article originally appeared). I have subsequently heard from Razvan, assuring me that he had no intention to make personal accusations against me and that he and everyone at Nederburg considers my assessments 'extremely fair'. He does add that, over time, 'it is hard for us [at Nederburg] not to conclude that there is something of a pattern in the way our wines are appraised that could well be linked to our size and our prominence in the market. While we fully accept that tasting panels differ and that one’s top wine may be another’s less illustrious contender, it is a great disappointment to us that amongst our many wines to have earned international acclaim, not one has been able to muster a five-star rating in Platter’s.'

Razvan and I both accept that it is good that the matter has been raised, as it gives everyone the chance to discuss it frankly.

 

From Gert:
I lost my respect for the mentioned winemaker at a Veritas tasting a few years ago...I overheard a conversation with another winemaker where he refered to the "plebs" manning his stand. (He was much too important to do that dirty job himself it seemed??) As a wine marketer, I realised then, that marketing will allways be seen as inferior to winemaking in the SA wine industry. (No wonder the SA industry is where it is today!!)

 

 

From John Weaver:
It is not true about Platter not giving the Full Monty of 5 stars to some Nederburg wines. Some 10 years back Nederburg stopped selling at Auction their range of Special Late harvests, the S306, S333, S354, and earlier versions S311 and S312. The S354, a blend of gewurztraminer and riesling, got 5 stars in ’88 and ’89, and a whole bunch of 4½ stars. The S333, a blend of muscadel and chenin blanc got a slew of  4½ stars, as did the later released S306.

These wines were always stunning drinking wines, but unfortunately the style was unfashionable and did not sell all that well at auction. For me, who loved these wines, this was a wonderful buyer’s market as I was able to buy these wines for low prices at retail, sometimes at lower prices than the standard Special Late Harvest, a much simpler wine. Sadly these wines have now disappeared, I guess after discussions between the marketers and the wine-makers.

Maybe Razvan could re-think these wines and start making them again, hopefully not at the price point of the Ingenuity and Special Bins. Maybe the 5 stars will come back again.

More importantly: Razvan, if you do happen to find a few cases of the old stuff in your cellar, please contact me and I will very happily take them over.

 

From Poor Tom!:
Mr Gert - ever heard the expression "it takes two to tango or lang-arm sokkie-sokkie!". Unfortunately, I'd rather take a cocky winemaker (with related degree and all) than a marketing genius who proclaims to the whole world at a very posh wine and food fair that Jerepigo is a varietal or the foreign wine merchant from CY-ville that prophetically claims that 1 in every 12 wines bottle under cork in the world is corked and that a client who purchased a few cases of wine should please go and open a bottle from each of the 14 boxes purchased to see if the problem persists!! The problem you allude to is more deeply rooted, than a wine-maker blowing off some steam!

 

From Gert:
Dear Mr Poor Tom – I agree that the problem is much deeper rooted...and yes, I also agree that the knowledge of wine salesmen in South Africa is appalling. Please also bear in mind that there is a difference between sales and marketing, although not widely acknowledged in the South African wine industry. One of marketing’s major functions in an organisation is to get everyone in the organisation facing and walking in the same direction. In my opinion, the proper product and industry specific training of the sales team should be seen as part of this function. Perhaps the lack of graduated marketing people within the wine industry is a reason for the shocking examples of industry knowledge that you mentioned?

 

 From Billy Bob:
What a load of b******ks! Another storm in a tea cup, much ado about nothing, blah blah... Let's get on with making good wine (which Razvan does), and writing good copy (which Tim James sometimes does). What is all the fuss about? Who offended whom? Who cares! Platter is a wine guide book (and a very good one at that), not a wine ratings book, although at its beginning it was trying to be the latter. Any sane person can see that and the average consumer knows it as well.

 

From Marcus Londt:
Its common knowledge at Distell that Razvan has an over inflated ego (read Prima Donna) and he considers himself better than what he has been credited with. Razvan should stop talking and prove it with his products. That would earn him the respect he is craving for.

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